{"id":6230,"date":"2022-12-29T17:26:17","date_gmt":"2022-12-29T17:26:17","guid":{"rendered":"https:\/\/spheriq.ch\/terms-of-use\/"},"modified":"2025-10-07T14:08:51","modified_gmt":"2025-10-07T14:08:51","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/spheriq.ch\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"<div class=\"wp-block-cover alignwide\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-gray-light-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><div class=\"wp-bootstrap-blocks-row row justify-content-center\">\n\t\n<div class=\"col-12 col-md-10 col-lg-8\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h1 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#3d3f48;padding-top:var(--wp--preset--spacing--80);font-size:clamp(27.894px, 1.743rem + ((1vw - 3.2px) * 1.704), 48px);\">Terms of Use<\/h1>\n\n<p class=\"has-text-color\" style=\"color:#3d3f48b3\">Status 01.10.2025<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>Preamble<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The Swiss online platform Spheriq provides tools and insights to create a digital infrastructure for the non-profit sector \u2013 for easier financing and promotion, more efficient networking, active transparency and greater impact.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Ethical data handling is central to Spheriq. We process and use data according to clear principles and within the framework of a careful data policy, which is part of the terms of use.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">These Terms of Use describe the rights and obligations associated with the use of our services.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>1. Provider, scope, user groups and content<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.1 Provider<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The provider of the Spheriq platform is Spheriq AG (formerly: Spheriq AG), Basel (hereinafter referred to as &#8220;Spheriq&#8221;).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.2 Scope of the platform<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">These Terms of Use apply to spheriq.ch and all websites operated by Spheriq (e.g. spendenschweiz.ch), subdomains, apps and interfaces (collectively referred to as the &#8220;Platform&#8221;).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.3 Validity &amp; acceptance of contract<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">By registering or using the platform, you accept these Terms of Use. The Privacy Policy also applies.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.4 Target groups<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is aimed at funding organisations (funding foundations, including public or private funding agencies, hereinafter referred to as &#8220;funders&#8221;), non-profit organisations seeking funding (associations, operational foundations and other legal forms, hereinafter referred to as &#8220;non-profits&#8221;), donors and individuals (e.g. cultural professionals, experts, government representatives).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.5 Guests<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Guests are users who use the services without registering and therefore without access or an account. The terms of use also apply explicitly to guests.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.6 Registered users<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Registered users have an account and are able to add to and edit platform content or user content.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.7 Verified users<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Verified users are registered users who have also been successfully verified via digital remote identity verification.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.8 Content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">&#8220;Platform content&#8221; is public content, content generated by Spheriq, or content made public by users about organisations and bodies in the non-profit sector that are of public interest.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">&#8220;User content&#8221; is other content provided by users or their organisations (texts, figures, images, tables, projects, requests, other data sets, etc.).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">1.9 Languages<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">These Terms of Use are available in German, French and English; the German version is authoritative.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>2. Contract conclusion and contractual basis<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.1 Registration &amp; Account<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">There is no entitlement to registration. Spheriq may refuse or cancel registration for objective reasons (e.g. violation of the law, violation of these terms and conditions).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.2 Contract conclusion<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The contract is concluded when you agree to the terms and conditions during registration or when activating access (click acceptance) or when you use the platform.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.3 Representation<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">If you are acting on behalf of an organisation, you warrant that you are authorised to do so.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.4 Account security and misuse<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">You are obliged to treat your access data as strictly confidential and not to disclose it to third parties, to take appropriate protective measures on your devices and in your networks (e.g. up-to-date operating system, device lock, virus protection, multi-factor authentication) and to inform us immediately if you suspect unauthorised use or loss\/theft of your access data. Actions taken via your account are considered to have been initiated by you until you have reported a possible compromise to us and we have blocked the account.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may independently temporarily block access or functions if it suspects misuse in order to prevent damage.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.5 Communication<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may communicate with you via electronic channels (e.g. email\/in-app). Legally relevant notifications are deemed to have been delivered as soon as they are available in your account or via email.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">2.6 Changes to the terms and conditions<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may amend these terms and conditions at any time. We will inform you of any significant changes or price adjustments in a timely manner and in an appropriate form. Significant changes will only take effect at the start of the next contract period for your access, whereas editorial clarifications or changes without significant effects, as well as adjustments required by law or for security reasons, will take effect upon publication.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>3. Subject of the service<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">3.1 Purpose<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq provides functions, data and content to connect actors in the non-profit sector, raise the profile of projects\/organisations, facilitate financing and funding, and provide knowledge.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">3.2 Further development and maintenance<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is continuously developing the platform. Adjustments to the scope of services and short-term service interruptions due to maintenance work are possible. Spheriq will ensure that these are reasonable. Planned maintenance will generally be announced on the platform at least 48 hours in advance; urgent maintenance may be carried out at short notice.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">3.3 Third-party content &amp; user-generated content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Content originates from Spheriq or third parties. User content is subject to separate obligations and rights, see Articles 5, 7, 8, 9 and 10. Spheriq may moderate or remove content in accordance with these rules.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">3.4 No consultancy<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The data and content provided by Spheriq or third parties does not constitute legal, tax or investment advice.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>4. Data and content<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.1 Data protection declaration<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq&#8217;s privacy policy applies. It describes which personal data is processed for which purposes, on what basis, for how long and with what rights. Art. 4.9 applies to exports.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.2 Ethical handling of data<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq ensures that data is handled ethically. We only process data for specific purposes, in a proportionate manner and with appropriate protective measures.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.3 Data categories<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">In order to ensure proportionate processing, precise rights of use and targeted protection of data, data is divided into categories A, B, C and D. C contains sensitive subcategories C1\/C2.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.4 Public data<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">A and B data are public or publicly disclosed data. A data are data on organisations and bodies that are publicly accessible due to legal provisions, for example via the commercial register. B data are data made public by users as representatives of their organisation.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.5 Private data<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">C data is non-public data entrusted to Spheriq in order to create added value for philanthropy. Users can make certain private data available to other users (category C2) or target groups.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Private data is not particularly sensitive data within the meaning of the Data Protection Act, but rather confidential data.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.6 Usage data<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">D data is data that Spheriq collects and evaluates in order to offer users needs-based services and an optimal user experience.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.7 Creating and editing content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Depending on their access rights, users can create, supplement and edit content (e.g. organisation and project descriptions, requests, documents, media elements).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.8 Visibility of content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Visibility and sharing are based on the settings provided on the platform. There is no entitlement to the publication of certain content. Certain content is marked as &#8220;private&#8221; or can be marked as &#8220;private&#8221; in order to reduce its visibility.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">4.9 Limitation of data protection declaration and user obligations<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">In application and funding management and in other areas, users may export or print data for backup purposes or for decision-making processes conducted outside the platform. In accordance with the Data Protection Act, users are independently responsible for this data processing outside the platform.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">If users employ their own data processing systems or third-party\/cloud services and thus independently decide on the purpose and means of further data processing, they are obliged under Art. 19 ff. revDSG, they are obliged to inform the data subjects in a transparent manner, e.g. in the form of their own privacy policy, to take technical and organisational measures and to conclude the necessary order processing agreements.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>5. Copyright and rights of use<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.1 Use of platform content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Platform content is legally protected. You may use it within the scope of the platform functions (e.g. view, search, link). Framing\/embedding or other integrations that give the impression of your own authorship are prohibited. Any further use (in particular reproduction, transmission, modification or commercial use) requires the prior written consent of Spheriq or the rights holders. All property rights remain with the original rights holder.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.2 Spheriq&#8217;s rights of use to platform content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is entitled to technically process platform content for the operation and presentation of the platform (e.g. format adjustments, preview images), as well as to use it for quality assurance, security measures, support and the factual promotion of the platform. This use takes place without the transfer of property rights and lasts until the respective content is removed; Backup copies in backups\/logs may remain temporarily for verification and security reasons. Spheriq may grant sub-licences to third parties within the scope of API services, provided that the use serves a similar purpose or mission to that of Spheriq (e.g. operation of a cantonal foundation platform).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.3 Rights of use for user content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">User content is legally protected. The rights to user content remain with the users who provide it. They only grant Spheriq a simple, revocable right of use for the duration of their membership and exclusively for two purposes: firstly, to provide the contractual services on the platform, and secondly, for aggregated or anonymised statistics and evaluations that generate added value for philanthropy.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">User content is not passed on by Spheriq as individual data and is not made available via APIs without the written consent of the users providing the data. Users can request the deletion of their user content at any time; Spheriq will implement this without undue delay . Backup copies made for technical reasons are overwritten on a regular basis. Legal retention obligations remain reserved.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.4 Links to external content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may contain links to other websites controlled or provided by third parties. The operators of these third-party websites and linked websites are solely responsible for their content. Spheriq accepts no liability for this content.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.5 Representations<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Users warrant that they have the necessary rights to the platform content they provide and to their user content and that they do not infringe any third-party rights. When using third-party content, sources must be cited where possible or necessary.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">5.6 Content moderation and takedown<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may review, block or remove user content if there are indications of violations of the law or the terms of use. Reports of legal violations can be submitted via the usual contact channels.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may review, curate, summarise, supplement, block or remove platform content.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>6. Access, prices, termination<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.1 Access Levels and Term<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The scope of services depends on the selected access level (e.g. Free, Starter, Pro, Partner). The contract term is generally 12 months.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.2 Renewal and termination<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Access is automatically renewed for a further term unless it is terminated by the last day of the current contract period. Termination must be made electronically or in writing.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.3 Change of access (upgrade\/downgrade)<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">An upgrade is possible at any time, a downgrade at the end of the contract term. There is no entitlement to a pro-rata refund of fees already paid.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.4 Prices and price changes<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Prices are exclusive of VAT, unless otherwise stated. Spheriq shall give at least 3 months&#8217; notice of price changes; the new prices shall apply from the next contract term (see Art. 2.6).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.5 Means of payment and due date<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Payment shall be made by credit card or invoice. Invoices from new customers are payable within 10 days, otherwise within 30 days.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.6 Late payment and suspension<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">In the event of late payment, Spheriq may block access without prior notice. The payment obligation remains in force; a block does not entitle the customer to a refund.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">6.7 Premature exclusion<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">If access is permanently blocked prematurely for objective reasons (e.g. in the event of serious violations), fees already paid will not be refunded.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>7. General obligations of users<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.1 Accuracy and timeliness<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Users shall ensure that information and content is accurate, up to date and complete.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.2 Compliance with laws and contracts<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Users shall comply with applicable law, personal rights, copyrights and trademark rights, as well as these Terms of Use.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.3 Technical obligations<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Users shall protect access data and end devices (see 2.4). Security breaches must be reported to Spheriq immediately; circumvention of technical protective measures is prohibited. For exports, the obligations under Art. 4.9 apply.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.4 Prohibited content and behaviour<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">In particular, content that is illegal, discriminatory, glorifies violence, pornographic, defamatory or misleading, as well as spam, malware and phishing, is prohibited.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.5 Automation and scraping<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Automated queries and mass data extraction (scraping) outside the provided interfaces are prohibited. Automated use is only permitted via the documented APIs and within the scope of Art. 5 and in compliance with any rate limits.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">7.6 Reports and takedowns<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Please report any illegal content via the designated contact channels. The procedure is governed by Art. 8.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>8. Reporting errors<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">8.1 Reporting centre<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Please report any incorrect, illegal or contract-breaching content to <a href=\"mailto:support@spheriq.ch\">support@spheriq.ch<\/a> or via the platform&#8217;s chat function, stating the source\/URL, a brief description of the alleged violation or error, the reasons for your report and any available evidence, as well as your contact details.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq will usually confirm receipt of a report within two working days and investigate it. In the case of obviously illegal content, Spheriq may immediately block or remove the content on a provisional basis. If justified, Spheriq will seek a statement from the users concerned. Spheriq may also classify a report as non-serious and refrain from taking action.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">8.2 Statement from affected users<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Those affected will be informed and can submit a statement and supporting documents within 5 working days. After review, Spheriq will decide on retention, temporary blocking, removal or other appropriate measures.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">8.3 Restoration<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">If a report proves to be unfounded, Spheriq will restore the content promptly. Technical or legal reasons may lead to delays.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">8.4 Abuse<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may reject reports that are clearly abusive and block access for the users concerned.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>9. Responsibility of the operator<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">9.1 Principle of due diligence<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq operates the platform professionally and with due care. We strive to ensure that our data is correct, up to date and complete, and we correct any errors or inaccuracies that come to our attention within a reasonable period of time; reports from users are reviewed (see Art. 8). There is no ongoing monitoring of third-party content.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">9.2 No general obligation to check<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is not the publisher of content created by users or third parties and has no general obligation to check content in advance.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>10. Specific rights and obligations for individual applications<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.1 Donation option via the platform<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Natural and legal persons with legal capacity (&#8220;donors&#8221;) can make donations of up to CHF 3,000 per year to beneficiary organisations via the platform. Donations can only be made to tax-exempt Swiss and Liechtenstein organisations with a Swiss bank account.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Verified users may also donate larger amounts. In exceptional cases, it is also possible for verified users to donate to non-tax-exempt charitable organisations; the decision on whether to accept such donations rests with Spheriq.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.2 Donation processing<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">To make a donation, please complete the donation form truthfully and in full (including your name, date of birth, email address, amount, payment method and recipient). You decide whether your identity is disclosed to the recipient.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Payment is made using the payment methods provided on the platform (e.g. credit card, TWINT). Spheriq may adjust the available payment methods at any time.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">After receiving the payment request, you transfer the amount to Spheriq&#8217;s processing account. Spheriq will check the payment receipt and the information provided on the donation form. If there are any discrepancies, you will be asked to correct them within 10 days; otherwise, the amount will be refunded via the same payment method.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">If the details are correct, Spheriq will inform you that the donation has been forwarded. The amount will be transferred to the recipient immediately, within 60 days at the latest, or \u2013 if forwarding is not desired or not possible \u2013 refunded to you.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">When making a transfer, Spheriq will only disclose your identity and email address to the recipient if you have agreed to this. Anonymous donations remain anonymous.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.3 Donation receipt<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq issues registered users with a donation receipt for tax purposes on behalf of the recipient organisations. The donation receipt can also be downloaded from the user account for a calendar year.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">In exceptional cases, the recipient organisation will issue a donation receipt for tax purposes upon request. Spheriq will provide the necessary contact details for this purpose. Anonymous donations cannot be certified by the recipient organisation.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.4 Costs for donations<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Transfers are free of charge for donors. Once the fee-free donation amount defined according to the receiving organization&#8217;s subscription has been reached, the recipient organizations pay Spheriq a processing fee (&#8220;fair fee&#8221;) of 3% of the donation amount and CHF 1 per donation.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.5 Responsibility for donations, security and compliance<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The recipient is solely responsible for the proper use of the donations received.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may review, temporarily withhold or reject donations if there is suspicion of misuse, money laundering or other legal violations. Legal obligations remain reserved.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.6 Submitting applications<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Non-profit organisations and individuals can use Spheriq to submit applications to funders who have activated application receipt. Applications can be submitted from the Free level onwards.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Non-profit organisations can submit applications to all other funders via a wizard, provided that they do not explicitly exclude the acceptance of applications in their profile settings.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.7 Care when submitting applications<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Non-profit organisations and individuals shall ensure that the content and information provided is accurate, complete and comprehensible, and that it is provided in sufficient detail to enable a proper assessment. Any requirements for individual fields shall be complied with.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Before submitting an application, non-profit organisations and individuals must check that it is suitable for the funder (purpose, criteria, area, deadlines, exclusion criteria). Applications will only be submitted if the requirements are largely met. Mass\/serial applications that are not relevant to the funder will result in exclusion from Spheriq (Art. 6.7).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.8 Application review<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The review of applications is the responsibility of the funder and is carried out by them or by agencies commissioned by them.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is not responsible for reviewing applications submitted via the platform or for communicating the results.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.9 Networks<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq operates networks as a digital infrastructure for group communication, data storage and appointment management. Users can join networks by invitation (from the Free level), join independently (from the Starter level) and open and administer their own networks (from the Pro level).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Contributions to networks constitute user content in accordance with Art. 1.8.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Membership requests and invitations are managed by the network administration (admin). The admin is the network&#8217;s contact person for Spheriq and has overall responsibility for all activities within this network: Defining the purpose and access (see Art. 10.10), managing members, moderating contributions (see Art. 10.12), ensuring copyright\/usage rights and reporting violations (see Art. 10.13 and Art. 8).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.10 Network types: purpose and access<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The network type is defined by its purpose and access and is determined by the network administrator.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Networks serve three purposes: trend (information &amp; inspiration), exchange (dialogue &amp; collaboration) and promotion (support &amp; monitoring).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">There are four types of access: public (visible to all, membership request or invitation), restricted (visible only to defined target groups, e.g. funders), private (invisible, by invitation only) and internal (only members of the same organisation by invitation).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.11 Network usage limits<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq can set limits depending on the access level (e.g. Free, Starter, Pro, Partner), in particular for the number of memberships in public trend networks (e.g. 1 from Free, 3 from Starter), the number of own networks (e.g. 10 from Pro, 100 from Partner), the number of members, files or appointments per network, and for functions such as the integrated media review (&#8220;Radar&#8221;) or the integrated AI assistance (&#8220;AI Studio&#8221;).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.12 Care in network posts<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Posts on the networks must be short, friendly and tailored to the target group. Networks are neither a pure advertising channel nor an acquisition platform.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Posts unrelated to the network (&#8220;spam&#8221;), duplicate posts and mass messages in multiple networks are not permitted and will result in the removal of the posts (Art. 5.6) and exclusion from Spheriq (Art. 6.7).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The unauthorised use of third-party images, videos or other content, or the posting of content that glorifies violence, is degrading, discriminatory, inflammatory, harassing, offensive or threatening, will result in exclusion from Spheriq (Art. 6.7).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Violations can be reported (Art. 8) and prosecuted.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">10.13 Copyright in the network<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Network content is generally protected by copyright (see Art. 5).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Content from closed or restricted networks may not be shared outside the network without the consent of the authors and the network administration.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Content from public networks may be redistributed provided that Spheriq is cited as the source and a link to the relevant post is included.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Automated mass data extraction (&#8220;scraping&#8221;) or uses outside the intended use are not permitted (see Art. 7.5).<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>11. Confidentiality<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">11.1 Principle<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Both parties shall treat non-public and private information obtained in the course of use as confidential.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">11.2 User content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq provides special protection for C and D data. All access by Spheriq is based on the need-to-know principle and is only granted to persons who are bound by a corresponding obligation. Increased protection measures apply to C1\/C2. Art. 4.9 applies to exports.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">11.3 Exceptions<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Disclosures that are required by law, have been approved in writing by the disclosing party or are necessary to enforce legal claims are permitted.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">11.4 Continuation<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Confidentiality applies to categories C1\/C2 for an unlimited period beyond the term of the contract.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>12. Liability<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.1 Principle<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq is liable for intent and gross negligence. Any further liability in connection with access to and use of the platform is excluded to the extent permitted by law.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.2 Indirect damages<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Liability for indirect damages, consequential damages, lost profits and data loss is excluded.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.3 Force majeure<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq shall not be liable in cases of force majeure (e.g. official orders, unforeseeable system failures, network interruptions).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.4 Service interruption<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">To the extent permitted by law, Spheriq shall not be liable for damages resulting from necessary security or maintenance interruptions, transmission errors, technical defects and malfunctions, system overloads, DDoS or other attacks, failures or disruptions of third-party telecommunications, hosting or cloud services, unforeseeable system failures or data loss, as well as official orders or events of force majeure. Spheriq is entitled to temporarily take the platform or parts thereof out of service for security reasons.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.5 User content and third-party content<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq accepts no responsibility for user content and third-party content; responsibility lies with the respective authors\/operators (see Art. 9).<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.6 Use of donations<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">The use of donations is the responsibility of the recipient organisations (see Art. 10.5); Spheriq accepts no liability in this regard.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">12.7 Decisions on the acceptance\/rejection of applications<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Decisions on applications received are made by the funders; Spheriq accepts no liability for rejected applications.<\/p>\n\n<p><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\"><strong>13. Final provisions<\/strong><\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">13.1 Transferability<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Spheriq may transfer rights and obligations under these Terms of Use to third parties. Your essential rights remain unaffected.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">13.2 Severability clause<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Should individual provisions be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. They shall be replaced by a provision that comes closest to the economic purpose.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">13.3 Text form<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Amendments and additions to individual agreements must be made in writing, unless otherwise provided for in these terms and conditions.<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">13.4 Applicable law and place of jurisdiction<\/p>\n\n<p class=\"has-text-color has-size-18-font-size\" style=\"color:#3d3f48b3\">Swiss law applies. 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