{"id":5915,"date":"2022-09-12T06:09:23","date_gmt":"2022-09-12T06:09:23","guid":{"rendered":"https:\/\/spheriq.ch\/knowledge-hub\/faq\/"},"modified":"2024-12-06T09:22:55","modified_gmt":"2024-12-06T09:22:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/spheriq.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p class=\"has-size-20-font-size\">Welcome to our FAQ section!\nHere you will find answers to the most frequently asked questions about Spheriq, our functions, subscriptions and roles.\nThis section will help you to find the information you need quickly and easily.\nIf you have any further questions, our support team will be happy to help you.   <\/p><p><\/p><h3 class=\"wp-block-heading\">Offer<\/h3><div class=\"wp-bootstrap-blocks-row row is-style-default gy-4\">\n\t\n<div class=\"col-12 col-md-12\">\n\t\t\t\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><div class=\"accordion default\" id=\"accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\r\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-0\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-0\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-0\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">How do the individual subscriptions differ?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-0\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-0\" data-bs-parent=\"#accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\n        <div class=\"accordion-body\">\n            <div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"239acded-4915-4172-b517-df9c277e3bbe\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">  The subscriptions differ in terms of functions and price:  <\/p>\n<ul>\n<li><strong>Free<\/strong>: Basic functions such as creating portraits.<\/li>\n<li><strong>Starter<\/strong>: For CHF 300\/year, it offers comprehensive research tools and the opportunity for tax-exempt nonprofits to collect donations.<\/li>\n<li><strong>Pro<\/strong>: For CHF 650\/year you get additional network functions and extended search lists, as well as access to all AI assistants.<\/li>\n<li><strong>Partner<\/strong>: From CHF 1,650\/year with customized solutions and extended support.<\/li>\n<\/ul>\n<p>  Each level addresses the different needs of nonprofits, funders and experts.  <\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>  You can find out how the subscriptions differ in detail <a href=\"https:\/\/spheriq.ch\/en\/prices\/\"><span style=\"text-decoration: underline;\">here<\/span> &#8220;.<\/a><\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-1\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-1\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-1\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Are there also subscriptions with a monthly contract period?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-1\" data-bs-parent=\"#accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\n        <div class=\"accordion-body\">\n            <p>Spheriq only offers subscriptions with an annual term.<br \/>\nIf you would like to test the offer without obligation, we recommend the free level.<br \/>\nThis allows you to get a taste of the service free of charge.    <span style=\"text-decoration: underline;\"><a href=\"https:\/\/app.spheriq.ch\/registrieren\">Simply register and take advantage of the free offer without obligation.<\/a><\/span><\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-2\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-2\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-2\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Nonprofit, Funder and Expert &#8211; what do these designations mean and which one do I choose when registering?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-2\" data-bs-parent=\"#accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\n        <div class=\"accordion-body\">\n            <p>The terms <strong>Nonprofits<\/strong>, <strong>Funders<\/strong> and <strong>Experts<\/strong> refer to different roles in the philanthropy sector:  <\/p>\n<ul>\n<li><strong>Nonprofits<\/strong>: This includes non-profit organizations with an official legal form such as a foundation, association, public institution, which are usually looking for funding.<br \/>\nSelect this option if you want to submit applications for your projects on behalf of an organization, present your organization, expand your network or collect donations. <\/li>\n<li><strong>Funders<\/strong>: This includes organizations that focus on grant giving, such as grant giving foundations.<br \/>\nSelect this option if you are a representative of a funding organization and would like to receive and manage applications, scout projects, present your organization or expand your network. <\/li>\n<li><strong>Experts<\/strong>: Choose this option if you are an individual or organization without an official legal form and would like to submit applications, advise non-profit organizations, help shape topics or expand your network.<\/li>\n<\/ul>\n<p>  When registering, you must choose a role &#8211; <strong>Nonprofit<\/strong>, <strong>Funder<\/strong> or <strong>Expert\/Individual<\/strong>.<br \/>\nThis choice helps to provide customized features and services tailored to the specific needs of each player in the philanthropy sector.<br \/>\nThis ensures that you only pay for the services that are relevant to your role, be it project application, donation management or consulting.  <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-3\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-3\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-3\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">I would like to donate &#8211; how does it work?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-3\" data-bs-parent=\"#accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\n        <div class=\"accordion-body\">\n            <p>As a private individual, organization or company, you can donate directly via <span style=\"text-decoration: underline;\"><a href=\"https:\/\/spendenschweiz.ch\/\">SpendenSchweiz.ch<\/a> <\/span>to an organization or project of your choice.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-4\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-4\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-4\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">What functions does Spheriq offer?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-4\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_6604be50c97b9d4e6efad45ef86f81cc-4\" data-bs-parent=\"#accordion-block_6604be50c97b9d4e6efad45ef86f81cc\">\n        <div class=\"accordion-body\">\n            <p>Spheriq offers a variety of features tailored to digital philanthropy, including:  <\/p>\n<ul>\n<li><strong>Search<\/strong>: Extensive search for foundations and associations.<\/li>\n<li><strong>Lists<\/strong>: Save and manage search results.<\/li>\n<li><strong>Portraits<\/strong>: Presentation of organizations and projects.<\/li>\n<li><strong>Application and funding management<\/strong>: Administration of funding applications.<\/li>\n<li><strong>Networks<\/strong>: networking and community building.<\/li>\n<li><strong>Donation tools<\/strong>: Online donation functions.<\/li>\n<li><strong>AI assistants<\/strong>: Support from artificial intelligence.<\/li>\n<li><strong>Webinars &amp; training<\/strong>: knowledge transfer in various formats.<\/li>\n<\/ul>\n<p>  You can find out more about the functions <a href=\"https:\/\/spheriq.ch\/en\/features\/\">here<\/a>.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n            <\/div><\/div><\/div>\n\t<\/div>\n<\/div><h3 class=\"wp-block-heading\">Spheriq<\/h3><div class=\"wp-bootstrap-blocks-row row is-style-default gy-4\">\n\t\n<div class=\"col-12 col-md-12\">\n\t\t\t\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><div class=\"accordion default\" id=\"accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\r\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-0\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-0\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-0\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Who is behind Spheriq?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-0\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-0\" data-bs-parent=\"#accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\n        <div class=\"accordion-body\">\n            <p>Spheriq is an initiative of Spheriq AG from Basel. You can find out more under the menu item <a href=\"https:\/\/spheriq.ch\/de\/about-us\/\">&#8220;About Spheriq&#8221;<\/a>.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-1\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-1\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-1\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Is Spheriq only active in Switzerland?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-1\" data-bs-parent=\"#accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\n        <div class=\"accordion-body\">\n            <p>Spheriq is currently only active in Switzerland. Accordingly, only foundations from the Swiss Commercial Register are currently listed on stiftungschweiz.ch.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-2\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-2\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-2\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Is Spheriq a foundation?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-2\" data-bs-parent=\"#accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\n        <div class=\"accordion-body\">\n            <p>No, Spheriq is not a foundation.<br \/>\nSpheriq was originally primarily a platform for foundation research &#8211; hence the name.  Meanwhile, the offer is more diverse and covers all areas of philanthropy.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-3\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-3\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-3\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">I am looking for private funding &#8211; can I receive funding from Spheriq?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-3\" data-bs-parent=\"#accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\n        <div class=\"accordion-body\">\n            <div class=\"jsx-ef86202475c6562f \">\n<div class=\"jsx-ef86202475c6562f article_body\">\n<article class=\"jsx-ef86202475c6562f \">\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">  We do not award any funding ourselves, do not accept any applications for funding and do not forward any applications to organizations registered on stiftungschweiz.ch.  <\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">  However, you are welcome to search for suitable funding organizations yourself &#8211; using keywords or various filters.<br \/>\nAll you have to do is register on stiftungschweiz.ch.<br \/>\nOur free access gives you more search options and results and allows you to browse stiftungschweiz.ch.<br \/>\nClick here for our offer: https: <a href=\"\" target=\"\" rel=\"\">\/\/stiftungschweiz.ch\/preise\/<\/a>   <\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-4\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-4\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-4\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Why does Spheriq appear at the top of a Google search?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-4\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7-4\" data-bs-parent=\"#accordion-block_ff3d208b1c093c6d08f3bf5bc1e3feb7\">\n        <div class=\"accordion-body\">\n            <p>We map this directory based on the public interest in transparency in the largely tax-exempt foundation sector.<br \/>\nAs we do this successfully and offer practical added value to many users, Google rewards us with a high ranking.<br \/>\nIncidentally, the practice of publishing commercial register data is supported by a <a href=\"\">decision of the Federal Administrative Court in 2008<\/a>.<br \/>\nSwitzerland&#8217;s highest court ruled in favor of the public disclosure of commercial register data and free publication on platforms.<br \/>\nFrom a legal point of view, the question is thus answered in a binding manner for all sides.    <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n            <\/div><\/div><\/div>\n\t<\/div>\n<\/div><h3 class=\"wp-block-heading\">Foundation Registry<\/h3><div class=\"wp-bootstrap-blocks-row row is-style-default gy-4\">\n\t\n<div class=\"col-12 col-md-12\">\n\t\t\t\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><div class=\"accordion default\" id=\"accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\r\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-0\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-0\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-0\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Which foundations are listed on stiftungschweiz.ch?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-0\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-0\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>On stiftungschweiz.ch you will find all charitable foundations in Switzerland that are registered in the commercial register. This also includes church foundations. Therefore, more than 13000 foundations are listed on stiftungschweiz.ch. Family foundations and welfare foundations are not represented on the platform.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-1\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-1\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-1\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Why do we need this directory?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-1\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>Spheriq is a comprehensive and structured directory of all non-profit and funding organizations in Switzerland as well as numerous associations, cooperatives and non-profit limited liability companies that have registered themselves in this directory.<br \/>\nTransparency is crucial for the public perception of foundations.<br \/>\nAnd very few foundations want to be invisible.<br \/>\nHowever, they are also tax-exempt and the public therefore has a legitimate interest in knowing the reason for this tax exemption&#8230;   <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-2\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-2\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-2\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Can I customize my profile?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-2\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>Sure you can, and we even invite you to do so.<br \/>\nCreate a profile, claim your organization and add up-to-date information about your organization.<br \/>\nFor example, that you do not accept applications.<br \/>\nOr that you only want to be contacted by e-mail.<br \/>\nOr that you have no more funds for further awards in the current year.<br \/>\nOr that all your funds are tied to the purpose of the foundation and go exclusively to a designated organization.<br \/>\nJust to name a few examples.<br \/>\nDoes that cost anything?<br \/>\nNo, since September 2023 you have been using the central directory functions absolutely free of charge.<br \/>\nCan you please adjust the profile?<br \/>\nSometimes we do this as a gesture of goodwill.<br \/>\nBut even then we need proof that you are authorized to act on behalf of the foundation.           <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-3\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-3\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-3\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Can I adapt the purpose of the foundation?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-3\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>Not via Spheriq.<br \/>\nChanges to the purpose of the foundation are possible under certain circumstances (especially if you have already provided for this when setting up the foundation) &#8211; but the foundation supervisory authorities and cantonal tax authorities are responsible for this.<br \/>\nAs soon as a change is published in the commercial register, it is automatically transferred to Spheriq.  <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-4\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-4\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-4\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">I don&#8217;t want my foundation&#8217;s profile to be public on stiftungschweiz.ch, can I have my foundation deleted?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-4\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-4\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>From time to time we receive requests to hide a foundation.<br \/>\nWe also read this mail and answer it carefully.<br \/>\nBut with what answer?<br \/>\nAs a rule, we see no reason &#8211; because there is a legal basis for the publication of commercial register data.<br \/>\nIncidentally, this is also the response of our competitor in the market, with whose management we also discuss such requests.<br \/>\nNevertheless, we try to offer a helping hand.<br \/>\nIn most cases, the aim is to supplement the organization&#8217;s profile with key information.<br \/>\nFor example: We do not accept applications.<br \/>\nIn exceptional cases, an organization will be hidden on our platform.<br \/>\nWe do this on sight and without any legal basis for doing so.           <strong>What do I do if I want to suppress an entry?<\/strong>  We need the following information from you:  <\/p>\n<ul>\n<li>If you do not have a login with us and are authenticated as an organization representative: Proof of your authorization to act on behalf of the foundation.<\/li>\n<li>The exact reason for your request for deletion. Are you in liquidation, have you exhausted your funds? Please tell us why you do not want to be visible.  <\/li>\n<li>A telephone number and an e-mail for queries. Anonymous inquiries or anonymous callers will of course not be considered. <\/li>\n<\/ul>\n<p>  In the vast majority of cases, we see no comprehensible reason to respond to these requests. Sometimes, for example when a foundation is in liquidation and the responsible authority has not yet recorded this, we support those responsible by making them temporarily invisible. <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-5\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-5\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-5\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">As a grant giving foundation, we receive too many applications because of you!<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-5\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-5\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>That is &#8211; correctly &#8211; not a question, but an assertion.<br \/>\nAnd it has been refuted many times over.<br \/>\nA foundation does not receive more applications because of Spheriq, but at best the right ones.<br \/>\nTo do this, however, the foundation must enhance its profile, as we are generally not allowed to do this ourselves.   <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-6\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-6\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-6\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Who can upload a project?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-6\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-6\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>As a nonprofit, you can &#8211; after you have also entered your organization &#8211; enter your projects on stiftungschweiz.ch with a project portrait.<br \/>\nThis is already possible at the free level.<br \/>\nFunders can also create projects.   If the projects are sponsored by you, you can add them to your grantmaking organization portrait. If you are both promoting and implementing your own projects, you can create a second organizational portrait in the role of a project sponsor.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-7\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-7\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-7\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">What system was used to categorize the foundations and projects?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-7\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_16c2bdfb110ef4d23cae5747f4d889f9-7\" data-bs-parent=\"#accordion-block_16c2bdfb110ef4d23cae5747f4d889f9\">\n        <div class=\"accordion-body\">\n            <p>The categorization of foundations is based on their purpose description in the commercial register.<br \/>\nSpheriq segments the foundations according to subject area, target groups, area of activity and much more.<br \/>\nThis data flows into the search filters and allows searchers to conduct a precise search.<br \/>\nYou can read more about the search and the filters on the <a href=\"\">foundation search<\/a> function page.   <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n            <\/div><\/div><\/div>\n\t<\/div>\n<\/div><h3 class=\"wp-block-heading\">Account<\/h3><div class=\"wp-bootstrap-blocks-row row is-style-default gy-4\">\n\t\n<div class=\"col-12 col-md-12\">\n\t\t\t\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><div class=\"accordion default\" id=\"accordion-block_e4f35979647e1933a368954355f86231\">\r\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-0\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_e4f35979647e1933a368954355f86231-0\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-0\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">How can I change my subscription?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-0\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-0\" data-bs-parent=\"#accordion-block_e4f35979647e1933a368954355f86231\">\n        <div class=\"accordion-body\">\n            <p>You can change the subscription in your account menu.<br \/>\nTo upgrade the level, click on &#8220;Select another level&#8221; in the <a href=\"\">&#8220;Access<\/a>&#8221; menu item in the user profile.<br \/>\nThen select the appropriate level, click on &#8220;Upgrade&#8221; and confirm the upgrade.  <\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-1\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_e4f35979647e1933a368954355f86231-1\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-1\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">I have forgotten my password and can no longer log in to my account &#8211; what do I do now?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-1\" data-bs-parent=\"#accordion-block_e4f35979647e1933a368954355f86231\">\n        <div class=\"accordion-body\">\n            <p>You can reset your password on the following page and then log in with a new password: <a href=\"https:\/\/app.spheriq.ch\/password\/reset\">Reset password<\/a>.<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-2\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_e4f35979647e1933a368954355f86231-2\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-2\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">Where can I set my personal data and notifications?<\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-2\" data-bs-parent=\"#accordion-block_e4f35979647e1933a368954355f86231\">\n        <div class=\"accordion-body\">\n            <p>Once you have registered on stiftungschweiz.ch, you can check and\/or complete your personal details on your account (the button can be found at the top right).<\/p>\n        <\/div>\n    <\/div>\n    \n<\/div>\n                    <div class=\"accordion-item\">\n    <div class=\"accordion-header\" id=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-3\">\n        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-accordion-block_e4f35979647e1933a368954355f86231-3\" aria-expanded=\"true\" aria-controls=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-3\">\n            <div class=\"title-holder\">\n                                <span class=\"title\">I have not received the e-mail with the link to confirm my e-mail address.\nWhat do I do now? <\/span>\n                <div class=\"icon-arrow-down\"><\/div>\n            <\/div>\n        <\/button>\n    <\/div>\n    <div id=\"collapse-accordion-block_e4f35979647e1933a368954355f86231-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-header-accordion-block_e4f35979647e1933a368954355f86231-3\" data-bs-parent=\"#accordion-block_e4f35979647e1933a368954355f86231\">\n        <div class=\"accordion-body\">\n            <div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">  To ensure that no unauthorized person can register on our platform with your e-mail address, you must confirm your e-mail address once in order to use our platform.<br \/>\nDidn&#8217;t receive the email with the confirmation link?<br \/>\nWe&#8217;re sorry about that!<br \/>\nSometimes this is intercepted by your email provider. <a href=\"\" target=\"\" rel=\"\">Write us a short email<\/a> from the email address you want to confirm.<br \/>\nWe will then activate your account for you.      <\/div>\n        <\/div>\n    <\/div>\n    \n<\/div>\n            <\/div><\/div><\/div>\n\t<\/div>\n<\/div><h3 class=\"wp-block-heading\">Payment methods<\/h3><div class=\"wp-block-custom-accordion accordion-holder\"><div class=\" accordion default\" id=\"accordion-block-f72dde81-45e2-47a0-a38c-d8fd9b69c269\"><div class=\"wp-block-custom-accordion-item accordion-item\" id=\"accordion-item-47f8f33f-5697-429f-9bba-a97d8aa42f74\"><div class=\"wp-block-custom-accordion-heading accordion-header d-flex align-items-center\" id=\"accordion-header-47f8f33f-5697-429f-9bba-a97d8aa42f748a2da22b-b20c-4eb9-8101-8c5d4e3b0794\"><button class=\"d-flex align-items-center accordion-button w-100 text-start collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-47f8f33f-5697-429f-9bba-a97d8aa42f748a2da22b-b20c-4eb9-8101-8c5d4e3b0794\" aria-expanded=\"false\" aria-controls=\"collapse-47f8f33f-5697-429f-9bba-a97d8aa42f748a2da22b-b20c-4eb9-8101-8c5d4e3b0794\"><div class=\"head-content w-100\"><h3 class=\"wp-block-heading has-size-24-font-size\">How can I update my credit card details?<\/h3><\/div><i class=\"icon-arrow-down ms-auto\"><\/i><\/button><\/div>\n\n<div class=\"wp-block-custom-accordion-content accordion-collapse collapse\" id=\"collapse-47f8f33f-5697-429f-9bba-a97d8aa42f748a2da22b-b20c-4eb9-8101-8c5d4e3b0794\" aria-labelledby=\"accordion-header-47f8f33f-5697-429f-9bba-a97d8aa42f748a2da22b-b20c-4eb9-8101-8c5d4e3b0794\" data-bs-parent=\"#accordion-block-f72dde81-45e2-47a0-a38c-d8fd9b69c269\"><div class=\"accordion-body\"><p>Please let us know via <strong><u><a href=\"mailto:support@stiftungschweiz.ch\">support@stiftungschweiz.ch<\/a><\/u><\/strong> that you would like to update your credit card details.<br>We will then be happy to send you the link for your next invoice. You can enter your new credit card details there. <\/p>\n\n<p>Alternatively, you can also reach us by telephone on +41 61 278 93 83.<\/p>\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Attention: Please do not send us any credit card details (number, expiration date and\/or CVV) by e-mail!<\/mark><\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"wp-block-custom-accordion-item accordion-item\" id=\"accordion-item-b411dff2-ee53-41d9-8038-8c5eeb8fdca2\"><div class=\"wp-block-custom-accordion-heading accordion-header d-flex align-items-center\" id=\"accordion-header-b411dff2-ee53-41d9-8038-8c5eeb8fdca21d168e4f-9aae-4e72-81a0-75c639608f74\"><button class=\"d-flex align-items-center accordion-button w-100 text-start collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-b411dff2-ee53-41d9-8038-8c5eeb8fdca21d168e4f-9aae-4e72-81a0-75c639608f74\" aria-expanded=\"false\" aria-controls=\"collapse-b411dff2-ee53-41d9-8038-8c5eeb8fdca21d168e4f-9aae-4e72-81a0-75c639608f74\"><div class=\"head-content w-100\"><h3 class=\"wp-block-heading has-size-24-font-size\">How can I update my billing address?<\/h3><\/div><i class=\"icon-arrow-down ms-auto\"><\/i><\/button><\/div>\n\n<div class=\"wp-block-custom-accordion-content accordion-collapse collapse\" id=\"collapse-b411dff2-ee53-41d9-8038-8c5eeb8fdca21d168e4f-9aae-4e72-81a0-75c639608f74\" aria-labelledby=\"accordion-header-b411dff2-ee53-41d9-8038-8c5eeb8fdca21d168e4f-9aae-4e72-81a0-75c639608f74\" data-bs-parent=\"#accordion-block-f72dde81-45e2-47a0-a38c-d8fd9b69c269\"><div class=\"accordion-body\"><p>Please contact us via <strong><u><a href=\"mailto:support@stiftungschweiz.ch\">support@stiftungschweiz.ch<\/a><\/u><\/strong> and let us know the new billing address.<br>Please send us the following information:<\/p>\n\n<ul class=\"wp-block-list\"><li>Login e-mail address<\/li>\n\n<li>Account number (you will find this on your last invoice)<\/li>\n\n<li>Company name (optional)<\/li>\n\n<li>First and last name<\/li>\n\n<li>Full address<\/li><\/ul>\n\n<p>Alternatively, you can also reach us by telephone on +41 61 278 93 83.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"wp-block-custom-accordion-item accordion-item\" id=\"accordion-item-3d001a84-ef7a-4a31-bd47-f36d138d683e\"><div class=\"wp-block-custom-accordion-heading accordion-header d-flex align-items-center\" id=\"accordion-header-3d001a84-ef7a-4a31-bd47-f36d138d683ef982f33c-1cdb-42c2-9947-37c363b1e053\"><button class=\"d-flex align-items-center accordion-button w-100 text-start collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3d001a84-ef7a-4a31-bd47-f36d138d683ef982f33c-1cdb-42c2-9947-37c363b1e053\" aria-expanded=\"false\" aria-controls=\"collapse-3d001a84-ef7a-4a31-bd47-f36d138d683ef982f33c-1cdb-42c2-9947-37c363b1e053\"><div class=\"head-content w-100\"><h3 class=\"wp-block-heading has-size-24-font-size\">What payment methods are available?<\/h3><\/div><i class=\"icon-arrow-down ms-auto\"><\/i><\/button><\/div>\n\n<div class=\"wp-block-custom-accordion-content accordion-collapse collapse\" id=\"collapse-3d001a84-ef7a-4a31-bd47-f36d138d683ef982f33c-1cdb-42c2-9947-37c363b1e053\" aria-labelledby=\"accordion-header-3d001a84-ef7a-4a31-bd47-f36d138d683ef982f33c-1cdb-42c2-9947-37c363b1e053\" data-bs-parent=\"#accordion-block-f72dde81-45e2-47a0-a38c-d8fd9b69c269\"><div class=\"accordion-body\"><p>For subscriptions with a term of one year, you can pay by invoice or credit card.<br>Do you have any questions?\nOur support team is happy to <strong><u><a href=\"mailto:support@stiftungschweiz.ch\">by e-mail<\/a><\/u><\/strong> or by telephone on +41 61 278 93 83. <\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"wp-block-custom-accordion-item accordion-item\" id=\"accordion-item-0d969613-984a-4cda-824b-ee17567f9028\"><div class=\"wp-block-custom-accordion-heading accordion-header d-flex align-items-center\" id=\"accordion-header-0d969613-984a-4cda-824b-ee17567f90289bc1d04e-0507-4e4d-a980-f527505be383\"><button class=\"d-flex align-items-center accordion-button w-100 text-start collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-0d969613-984a-4cda-824b-ee17567f90289bc1d04e-0507-4e4d-a980-f527505be383\" aria-expanded=\"false\" aria-controls=\"collapse-0d969613-984a-4cda-824b-ee17567f90289bc1d04e-0507-4e4d-a980-f527505be383\"><div class=\"head-content w-100\"><h3 class=\"wp-block-heading has-size-24-font-size\">How can I change my payment method?<\/h3><\/div><i class=\"icon-arrow-down ms-auto\"><\/i><\/button><\/div>\n\n<div class=\"wp-block-custom-accordion-content accordion-collapse collapse\" id=\"collapse-0d969613-984a-4cda-824b-ee17567f90289bc1d04e-0507-4e4d-a980-f527505be383\" aria-labelledby=\"accordion-header-0d969613-984a-4cda-824b-ee17567f90289bc1d04e-0507-4e4d-a980-f527505be383\" data-bs-parent=\"#accordion-block-f72dde81-45e2-47a0-a38c-d8fd9b69c269\"><div class=\"accordion-body\"><p>Please simply contact us <strong><a href=\"mailto:support@stiftungschweiz.ch\">by e-mail<\/a><\/strong> or call our support team on +41 61 278 93 83.<\/p>\n\n<\/div><\/div><\/div><\/div><\/div><div class=\"notice \" id=\"notice-block_9943bc6424483a24306b407ba2290e78\">\n    <i class=\"icon-question-b\"><\/i>\n    <h3>Is your question not included?<\/h3>\n    <div class=\"notice-content\"><p>Then please send us an <a href=\"mailto:support@stiftungschweiz.ch\"><strong>e-mail<\/strong><\/a> or start the support chat. The product-related FAQ for all users of Spheriq can be found here: <a href=\"https:\/\/support.stiftungschweiz.ch\/de\/collections\/13641-faq\"><strong>Support-FAQ<\/strong><\/a> <\/p>\n<\/div>\n<\/div><p class=\"has-size-20-font-size\"><\/p><p><\/p>","protected":false},"excerpt":{"rendered":"Welcome to our FAQ section! Here you will find answers to the most frequently asked questions about Spheriq, our functions, subscriptions and roles. This section will help you to find the information you need quickly and easily. If you have any further questions, our support team will be happy to help you. Offer Spheriq Foundation&#8230;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-5915","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Spheriq<\/title>\n<meta name=\"description\" content=\"Answers to frequently asked questions about Spheriq: functions, subscriptions and roles in digital philanthropy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spheriq.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Spheriq\" \/>\n<meta property=\"og:description\" content=\"Answers to frequently asked questions about Spheriq: functions, subscriptions and roles in digital philanthropy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spheriq.ch\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Spheriq\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-06T09:22:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/spheriq.ch\/en\/faq\/\",\"url\":\"https:\/\/spheriq.ch\/en\/faq\/\",\"name\":\"FAQ - 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